Level 3 Diploma in Business Administration

The purpose of this Level 3 Diploma in Business Administration is for those already working in an administrative role and wanting to develop their knowledge in order to enhance career prospects. Alternatively, they are aimed at any candidate wanting to develop a broad, in-depth understanding of business and administrative knowledge, with a view to preparing for high level employment in the administration field.
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The FAQ Level 3 Diploma in Business Administration (QCF) will confirm a learner’s competence in a business administration role. This qualification is for learners already working in an administrative role and wanting to develop their knowledge in order to enhance career prospects. Alternatively, it is aimed at any learner wanting to develop a broad, in-depth understanding of business and administrative knowledge, with a view to preparing for high level employment in the administration field.

There are no formal entry requirements to take this qualification and is suitable for learners aged 16+. The Level 3 Diploma in Business Administration is suitable for learners who currently work or want to work in the business administration sector. This qualification is also suitable for organisations who want to train their staff to a nationally recognised standard.

The FAQ Level 3 Diploma in Business Administration (QCF) is made up of 5 mandatory units, which are:

 Principles of business  Principles of business communication and information

 Communicate in a business environment

 Principles of administration

 Manage personal and professional development

In addition to this learners can choose which optional units they wish to take, these include:

 Contribute to the improvement of business performance

 Manage an office facility

 Employee rights and responsibilities

 Chair and lead meetings

 Develop and maintain professional networks

 Principles of market research

 Understand the customer service environment

To achieve this qualification, learners must complete a minimum of 58 credits: 27 credits from Mandatory Group A and a minimum of 13 credits from Optional Group B. A maximum of 10 credits can come from Optional Group C and a maximum of 8 credits from Optional Group D.

Difficulty:
£1995

Completion of this qualification allows the learner to demonstrate competence to work in the Business Administration sector. Learners will develop a range of skills and techniques, personal skills and attributes essential for being successful in this area.

Achievement of this qualification will assist the learner to progress on to higher level qualifications for example:

 FAQ Level 4 NVQ Diploma in Business Administration (QCF)

 FAQ Level 3 Diploma in Management (QCF)

 FAQ Level 4 NVQ Diploma in Management (QCF)

 FAQ Level 3 Diploma in Customer Service (QCF)

 FAQ Level 4 NVQ Diploma in Customer Service (QCF)

This qualification could lead to jobs such as:

 Office administrator

 Receptionist

 Secretary

 Personal assistant

 Team leader

 Manager

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