HOW CAN WE HELP YOU?

Our Mission Statement

 

Riverside Training is passionate about promoting quality qualifications throughout our sectors and meeting, and exceeding the needs of our learners, employers and staff.

This is achieved by:

  • Ensuring potential learners are offered the right course for their professional development
  • Offering supportive and flexible tuition tailored to meet individual needs and learning requirements
  • Ensuring all learners have a clear pathway for the next step in their learning and career
  • Having high levels of learner and employer satisfaction

Information and Guidance

Riverside Training's aim is to help and support every student to achieve their full potential. We offer a friendly, supportive environment to help you learn, so if you think that you might have difficulties or if you are struggling with any aspect of your course, we can offer help.

What is Information Advice and Guidance?

When you commence training with Riverside Training Ltd you are entitled to receive support from our team of qualified and experienced Careers Advisors. Below you will find guidance via email directly to learners currently registered with Riverside Training Ltd. 

Email: enquiries@riversidetrainingspalding.co.uk

Personal Guidance

Should you wish to meet in person with a career's advisor in your workplace or at a place of your convenience please contact the centre and ask for an available time with a qualified advisor.

Advice by Telephone

Should you require help in accessing resource materials on this website or would wish to speak with an IAG advisor please telephone 01775 710945. 

Advice by Mail

Should you wish to receive a written response please inform us via telephone or email. Should you wish to contact us via mail then please write to: Riverside Training (Spalding) Ltd, 3c Red Lion Street, Spalding, PE11 1SX c

Careers and Guidance

Welcome to the Riverside Training career guidance section. Listed, are various career options for after you have completed your apprenticeship. Simply click on the job in which you are interested, and you will find everything you need to know from entry qualification requirements to hours and conditions. A hard copy of all this information is available in the administrator's office on the first floor. Should there be a specific career which isn't listed, please contact us and we will do our best to source the relevant information. 

 

Use of mobiles at your workplace

As a professional working, it is vital that you are aware of the implications of using a mobile phone in the workplace. It is important to familiarise yourself with the mobile phone policy at your setting and ensure that you adhere to it at all times.

We would advise that you only use your phone during your lunch break if you are away from children or customers. 

Using Riverside Computers

If you need any assistance in computing skills, please contact the Student Services Team in Reception, which can be found on the first floor.

  • you can call-in and make an appointment to speak with a member of our team or alternatively, send an email to: enquiries@riversidetrainingspalding.co.uk and a member of our staff will contact you. 
  • Help available can include from switching the computer on, opening and closing Microsoft Word, editing a word document, saving documents to the hard drive/memory stick, using the tool bar to sending emails and surfing the net.
  • All support given at Riverside Training is of a confidential nature between the student and the advisor. 

 

Use of Social Networking Sites

The popularity of the internet and social networking sites has created opportunities for individuals to vastly increase their social network. Recent research has also shown that individuals using the internet for social reasons are far more uninhibited than in real life. 

The internet has created a whole new social network of cyber friends located worldwide and with this has come the increased capacity for and, instance of abuse. If you use social networking sites you must consider your professional standing. 

Online relationships are no different from relationships off-line

For some, the anonymity of texting or emailing takes away the human element. Remember that people online are still real people and you should treat them with the same level of respect as if they were in the room. 

Be mindful of the fact that you are communicating differently

Without using facial expressions and tone of voice, it is easy to misinterpret what is read on screen. For example, 'WRITING IN CAPITALS' could be seen as shouting. 

  • Be respectful of other people's privacy. Do not send messages, photos, gossip or facts of other people without asking them first.
  • Never give away personal information. Never give out private information about yourself or other people you know. This includes addresses, phone numbers, bank account details and private email addresses. Never give anyone your passwords for anything, even to someone you trust.
  • If you wouldn't say it, don't send it. People can act in different ways when they are online. Ask yourself, would I say this if the person was sitting in front of me? If the answer is 'no', don't send it. 
  • There's history, so what you send can be traced. Everything you send and post online or by text is stored and can be traced to your sim card and computer.
  • Be polite. Do not use offensive language or act in an abusive manner as it could come back to haunt you. You never know who is reading what you write and who this might be sent to.