CPD - Business
Our short courses are all completed online, in your own time. Learning can happen wherever you have access to the internet, so it can fit around your busy schedule and there's no need to attend a college or training centre after work.
This short course is aimed at individuals who have a responsibility for reception duties. This course outlines the importance of a receptionist to an organisation, looks at the tasks a receptionist may be asked to complete, and gives guidance on how to perform those tasks effectively.
Understanding Leadership and Management
In this Level 4 course learners will think about the role of a leader and what an effective leader does. They will explore a wide variety of leadership styles and the importance of communication. They will also learn how to deal with conflict in a way that leads to successful resolution. Learners do not need to be working in a managerial role to complete this course but should be working as a member of a childcare setting team.